Frequently Asked Questions
Everything you need to know about shopping with Arkjunction Official for your home needs.
What is the typical delivery timeframe for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location and the size of the item, delivery usually takes between 5 to 10 business days. Large furniture pieces may require additional time for specialized white-glove handling.
Does Arkjunction Official offer a warranty on home products?
Yes, we stand by our quality. All our furniture and home essentials come with a standard 12-month manufacturer warranty covering defects in materials and workmanship under normal household use.
What is your return policy if an item doesn't fit my space?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original packaging and condition. Please note that return shipping costs may apply for change-of-mind returns.
How can I track the status of my home decor order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal. You can monitor your shipment's journey directly from your Arkjunction account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible buy-now-pay-later options like Klarna and Afterpay to help you style your home on your own budget.
Are the materials used in your products eco-friendly?
At Arkjunction Official, we prioritize sustainability. Many of our collections feature FSC-certified wood, recycled textiles, and non-toxic finishes to ensure your home is both beautiful and environmentally conscious.